Privacy Policy
Effective date: September 22, 2026
Overview
ImageAltGen ("we", "the Service") is operated by an independent developer. This policy explains what data the Service handles — and, just as importantly, what it does not. The short version: we never store your images, and generated text results auto-delete after 30 days.
What We Process
- • Image URLs you submit — processed in memory to generate alt text, then discarded. Images are never downloaded to permanent storage, never shared, and never used to train models.
- • Generated alt text results (paid plans) — text-only batch results are stored for 30 days for your convenience (re-downloadable from the History page), then automatically and permanently deleted by the storage engine. Free-tier results stay in your browser only.
- • Account & purchase data — if you buy credits, our payment processor (Creem) handles your payment details and provides us with your license key and email.
- • Basic usage data — aggregate, non-identifying usage information to keep the Service running.
Third-Party Services
We rely on a small number of processors to operate the Service:
- • Zhipu AI (GLM vision models) — receives the image URLs you submit, solely to generate your alt text.
- • Creem — our merchant of record; processes payments and applicable sales tax.
- • Vercel — hosts the web application.
- • Upstash — stores license keys and text-only results, with automatic deletion after 30 days.
We do not sell, rent, or share your data with advertisers. We run no third-party advertising trackers.
Your Rights
You may request access to, correction of, or deletion of any personal data we hold about you at any time by emailing hello@imagealtgen.com. Since we store almost nothing, requests are usually quick to fulfill.
Changes to This Policy
If we change this policy, we will update the effective date above. Material changes will be flagged on the site.
Contact
Questions? Email hello@imagealtgen.com — a human reads it.